Customer Service

You've come to the right place if you have questions about RMA numbers, a shipping discrepancy and manufacturers' return policies. And you can learn about Paramount Computer Corporation Customer Service Department.

Comprehensive Knowledge

Our representatives are committed to reconciling manufacturer returns, lost shipments and defective/DOA product issues. We address short shipments, mis-shipments, billing errors and replacement orders.

Shipping And Invoice Discrepancies

Claims for all shipping, invoice and credit memo discrepancies, excluding damaged product, must be submitted to Paramount Computer Corporation within 30 calendar days of invoice date. Claims for all damaged product discrepancies must be submitted to Paramount Computer Corporation within three (3) business days of invoice date.

Dedicated Research

For questions requiring more in-depth answers, the department has a staff dedicated to researching answers and getting back to you as soon as possible.